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CGS Membership Cards : FAQs

Updated: Nov 24





How do I get my membership card? In order to be a CGS member you must either pay CGS dues (here)


Once we have your dues you will need to complete your membership form. You may access all CGS services once dues are paid but will not receive a membership card until we have your form.


In 2023 a number of people submitted forms without paying dues so please ensure you have covered payment first.


What happens when I pay online?

Our website uses SumUp to process payments, if these do not go through please try again.


When you have paid online you will recieve a confirmation email with an order number - please save this number for reference.


If you do not see this email please check your spam and save these email addresses in your contacts:



Can I pay by cash or cheque? We would prefer not to as it makes end of year accounts difficult and requires extra effort from a small group of volunteers, but if you have to please let us know in advance or do so at a talk.


How do I get a Digital card?


They will be sent to all members who have paid dues and completed the membership forms. For anyone who has purchased early for the next year (between Jul-Nov) cards will be sent after the AGM and before December.


Please be aware you will need an iPhone6 or above for the Apple Wallet to work.


How to add my Apple/iOS Digital card?

  1. Open attachment

  2. Select Add (top right)

  3. Card will be added to Apple Wallet)



To access your card for talks and discounts open the Apple Wallet app on your phone and click on the card.


How to add my an Google/Android Digital card?

  1. Click on the link in the email

  2. Select Add (bottom)

  3. Card will be added to Google Wallet

  4. You may be asked to download Google Wallet (we highly recommend this)


How to access/use my digital membership card? To access your card for talks and discounts open the Google Wallet app on your phone and click on the card.


Can I have a Physical membership card? Yes, these are still available but not by default - they must purchased at renewal or as a new member, or as a replacement . 2024 physical cards are no longer available. Early bird 2025 physical cards will be available after the AGM for collection at Ecocentric US, at 7 The Parade, from 1200 on the Friday after the request is made.


What is a the grid image on my cards? The new digital cards and Physical cards will have a 'QR' code on them - this is an advanced barcode. A QR code (short for Quick Response code) is an array of black and white squares or pixels set in a grid that stores data for a machine to read. A smartphone or camera can quickly process the information contained in a QR code's specific arrangement of pixels, making it a convenient way to store and access data.


The QR code on your card holds your membership number and name only.


NOTE: It is not necessary for any of the nurseries/stores to scan this code, it has been included to help speed up sign in at CGS talks, and potentially the Depot.


What if the discount stores won't except the digital cards? Please let us know, we have contacted the teams at all stores and confirmed they are happy we use digital cards, but this message may not have filtered down to all teams on the checkouts. Please use your (blue) 2024 card up until Dec 31st 2024.


If you have any other questions you can post them here (in comments), in the membership forum, or reach out by email.





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Hi - I’ve paid my dues ref 10295 old membership 49 filled the membership form in online but it doesn’t seem to submit , I’ve also tried via the app . Is it faulty ?

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Kat Macdonald
Kat Macdonald
Feb 08
•
Replying to

Thanks Melanie, I see we have your form now.

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